Blackfriars Covid 19 Guidance

Blackfriars Theatre and Arts Centre are serious about keeping their building, staff, volunteers and audiences safe for the future and have implemented some big changes over the recent months.  

Including:-

  1. Upgraded Heating and Ventilation system in our auditorium to improve airflow. - Phase 1 - Ventilation system in auditorium is complete and up and running. Phase 2 - Heating and Ventilation under stage - has started in August.
  2. Multiple Sanitation Stations around the building are now in place.
  3. We always have a rigourous cleaning program in place during show times. 
  4. Regular auditorium fogging is taking place during multiple show runs.
  5. Lateral Flow testing for all volunteers and staff is continuing. 

Below are some Q&A's you may find helpful about returning to Blackfriars Theatre this has been updated ready for the start of our Autumn programme in September.   Updated 12th August 2021. 

How will my ticket work?

We recommend you purchase tickets in advance as e-tickets or print-at-home tickets. This will allow us to let you enter our venues more easily, minimise the amount of time you may have to queue, and reduce contact with the front of house team. Box Office will also reopen for inhouse sales from the 31st August and its new opening hours are Mon - Sat 10am - 2pm. New physical tickets will only be issued if specifically requested. Original tickets for some re-scheduled shows will still be accepted if they have not been cancelled or refunded.

Box Office will also be open on performance nights 1 hour before the show and unless the show is sold out tickets can be purchased on the door.  Normal interval service will resume.

Will I need a face covering?

We continue to recommend that face coverings continue to be worn in our building especially when you are in the general public area/toilets and mixing with people you would not normally. This is to ensure the safety of our volunteers, crew, cast and audiences. 

What should I bring?

Please keep your belongings to a minimum and with you at all times. We do not have a cloakroom here at Blackfriars.

Will I be able to buy interval refreshments?

Yes, Box Office will be open as normal from September for interval drinks and Ice Creams.  We are also looking to re-open Audreys Bar for evening performances and where required we will also open the Revue Bar. 

Will I need to have my temperature checked?

No we will no longer be undertaking temperature checks.

What are the social distancing rules?

The government have dropped all social distancing requirements from 19th July. From September we are also dropping all social distancing in our Auditorium. 

What else are we doing?

To keep you safe, we have enhanced the cleaning of our venue before every performance and are regularly disinfecting/fogging the auditorium.

Hand sanitiser stations have been placed around the building at main contact points and when you enter and exit the theatre. Please make use of them.

We are reverting back to the normal entrance and exits for seating - but  if you have mobility issues please contact Box Office in advance so we are expecting you and can make the required adjustments to get you seated safely. 

What happens if I feel ill and can’t use my ticket?

We will be ensuring that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance – so if someone in your party feels ill, there’s no need to worry.

Please do not attend the venue if you

  • believe you may be infected with COVID-19;
  • have experienced symptoms in the last 14 days;
  • have been in close proximity to anyone who has experienced symptoms in the last 14 days;
  • have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation; 
  • you or anyone inf your household has been instructed to self-isolate.

What should I do if I become unwell after my theatre visit?

We remain to work with the government to ‘Track And Trace’. If you display COVID-19 symptoms, you will need to undertake a PCR test and record the results with the NHS test and trace. You should then advise them of your visit to the theatre if it falls within the timeline. They will then contact us so we can work with them.   

We also ask that you scan the NHS QR code with the app upon arrival at Blackfriars Theatre and Arts Centre - copies of which can be found around the building.  

If you have any other questions regarding attending a show here at Blackfriars please feel free to contact our Box Office on 01205 363108 or email boxoffice@blackfriarsartscentre.co.uk. 

Thank you and we hope you enjoy the show. 

 

Blackfriars undoubtedly plays a very important role as Boston's centre for entertainment and the arts. It is home to two very successful local amateur dramatic and operatic groups, as well as hosting a varied program of professional stage productions.